What are your opening hours?

We are available to serve you anytime, 24 hours a day, Monday to Friday, with a dedicated team ready to meet your needs.

How can I contact you?

You can contact us by email at [pixelformacontact@gmail.com] or via our contact form on our website.

What are your products/services?

We offer a diverse range of products/services including [the flag domain]. You can consult our online catalog for more details.

What are your payment options?

We accept payments by credit card, bank transfer and PayPal. More details on payment options are available during the ordering process.

What are your delivery times?

Add the desired product to your cart by clicking on the "Add to cart" button.

Next, click on the cart icon at the top right of the page to access your cart.

Once in your basket, click on the "View basket" button.

You will see a section called "Delivery times" where you can select your country and enter your postal code.

Estimated delivery times for your specific location will be displayed.

Can I return a product?

Yes, we accept returns within [15] days of purchase. Please see our returns policy for more information on return policies.

What is your refund policy ?

Return and Refund Policy:

You have the right to cancel your order within 10 days without giving any reason.

The deadline for canceling an order is 10 days from the date of receipt of the goods or taking possession of the product by a third party designated by you and who is not the carrier.

To exercise your right of withdrawal, you must inform us of your decision by means of a clear declaration.

You can inform us of your decision by email pixelformastore@gmail.com

We will refund you no later than 30 days from the day we receive the returned goods. We will use the same payment methods that you used for the order and you will not have to pay any fees for this refund.

Conditions for refunds:

Refunding a product can be done in two ways: by sending a new product or getting a full refund. If you choose to receive a new product, the company will send you a product identical to the one you purchased.

Once you receive the new product, you will not have to return the old one. If you choose to receive a full refund, the company will refund the amount you paid for the product without having to return it.

However, it is important to note that in some cases the company might apply a refund fee. You will therefore need to check with the company to find out the exact details of its reimbursement program.

Additionally, in some cases, the company may ask you to provide a photo of the product to prove the defect and to facilitate reimbursement.

How can I track my order?

You can track your order by logging into your account on our website and going to the "Order Tracking" section, or by using the tracking link provided in the order confirmation email.

Do you have any promotions going on?

Yes, currently we are running a special promotion where you can get 20% off your second purchase. This promotion is automatically applied during the checkout process once you have added two items to your cart. Take advantage of this to save money on your purchases with us!

What is your privacy policy?

Privacy Policy

Privacy Policy

The Pixelforma website is owned by Pixelforma, which is a data controller of your personal data.

We have adopted this privacy policy, which sets out how we treat information collected by Pixelforma, which also provides the reasons why we need to collect certain personal data about you. Therefore, you should read this privacy policy before using the Pixelforma website.

We take care of your personal data and are committed to guaranteeing its confidentiality and security.

Personal information we collect:

When you visit Pixelforma, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and how you interact with the Site. site. We refer to this automatically collected information as “device information.” Additionally, we may collect the personal data you provide to us (including, but not limited to, name, surname, address, payment information, etc.) during registration so that we can execute the contract.

Why do we process your data?

Our top priority is the security of customer data and as such we may only process minimal user data, only to the extent that this is absolutely necessary to maintain the website. The information collected automatically is used only to identify potential cases of abuse and to establish statistical information regarding the use of the website. This statistical information is not otherwise aggregated in a manner that identifies any particular user of the system.

You can visit the Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. However, if you wish to use certain features of the website, or if you wish to receive our newsletter or provide other details by filling in a form, you may provide us with personal data, such as your email, first name , your name, your city of residence, your organization, your telephone number. You can choose not to provide us with your personal data, but you may then not be able to take advantage of certain features of the website. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are unsure which information is mandatory are encouraged to contact us via pixelformastore@gmail.com.

Your rights :

If you are a European resident, you have the following rights relating to your personal data:

  • The right to be informed.
  • The right of access.
  • The right of rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • Rights relating to automated decision-making and profiling.

If you would like to exercise this right, please contact us using the contact details below.

Additionally, if you are a European resident, we note that we process your information in order to perform contracts we may have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for these other websites or the privacy practices of third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each website that may collect personal information.

Information security :

We secure the information you provide on computer servers in a controlled and secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal data in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal Disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is appropriate. necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information :

If you would like to contact us to further understand this Policy or wish to contact us regarding any matter relating to individual rights and your personal information, you may send an email to pixelformastore@gmail.com.

How can I create an account on your site?

To create an account on our site, please click on “Register” or “Create Account” and fill out the form with your personal information. Once the form is submitted, you will receive a confirmation email to activate your account.

How can I reset my password?

If you have forgotten your password, you can click "Forgot Password" on the login page and follow the instructions to reset your password.

How do I change my account information?

To edit your account information, log in to your account on our website, go to the "My Account" section and select the option to edit personal information.

What is your warranty policy?

  • We offer a [1 year] warranty on all our products against manufacturing defects. Please see our warranty policy for further details.

Can you help me if I have technical problems?

Yes, our technical support team is here to help you with technical issues. Please contact us by phone or email for assistance.

What are your general conditions of sale?




This website is operated by Pixelforma. Throughout the Site, we use the terms “we”, “us” and “our” when referring to Pixelforma. This website, including all information, tools and services to which it provides access, is offered by Pixelforma to the user that you are, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms of Service”). "), including by the terms, conditions and policies mentioned herein and/or accessible by hyperlink. These Terms of Service apply to all users of the Site, including, without limitation, individuals who are visitors, vendors, customers, merchants, and/ or content providers.
Please read these Terms of Use carefully before accessing and using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, you may not access the Website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited thereto.

Each new tool or feature that is added to this store is also subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting such updates and/or changes to our website. It is your responsibility to check this page from time to time for changes. Your continued access or use of the website after changes are posted constitutes acceptance of the changes.
Our store is hosted on Shopify Inc. This company provides us with the online e-commerce platform that allows us to sell our products and services to you.


By agreeing to these Terms of Use, you represent that you are at or above the age of majority in your region, province or state and have given us permission to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction when using the Service (including but not limited to copyright laws).

You must not transmit any computer worms, viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in immediate termination of your Services.

We reserve the right to refuse service to anyone at any time and for any reason.

You understand that your content (not including credit card information), may be transferred unencrypted and that includes (a) transmissions over multiple networks; and (b) changes made to conform and adapt to technical requirements of connecting networks or devices. Your credit card information is always encrypted when transferred over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of or access to the Service or any contact on the website through which the Service is provided, without permission by us. expressly written.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We cannot be held responsible if the information offered on this site is inaccurate, incomplete or out of date. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting greater, more accurate, more complete or more timely sources of information. If you rely on the content of this site, you do so at your own risk.

This site may contain certain historical data. By definition, historical data is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information it contains. You acknowledge that it is your responsibility to monitor changes to our site.

The prices of our products are subject to change without notice.

We reserve the right to modify or terminate the Service (or any part thereof) at any time without notice.

We cannot be held responsible to you or any third party for any change in price, or for any modification, suspension or interruption of the Service.

It is possible that certain products or services are only available online through the website. Quantities of these products or services may be limited and their return or exchange is strictly subject to our Return Policy.

We have made every effort to present as accurately as possible the colors and images of the products appearing on the store. However, we cannot guarantee the accuracy of the color display on your computer monitor.
We reserve the right, but have no obligation, to limit the sale of our products or Services to any particular person, geographic region or jurisdiction. We authorize ourselves to exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions and pricing are subject to change at any time, without notice, and at our sole discretion. We reserve the right to discontinue the sale of a product at any time. Any offer for any product or service on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other material purchased or otherwise obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address or telephone number provided at the time the order was made. . We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more information, please see our Returns Policy.

We may provide you with access to third-party tools that we do not monitor, control, or manage.

You acknowledge and agree that we provide access to such tools ”as is” and “subject to availability” without warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own discretion and risk. In addition, it is your responsibility to inquire about and accept the terms on which such tools are provided by the applicable third-party provider(s).

We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). These new services and/or features will also be subject to these Terms of Use.

Certain content, products and services accessible through our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are under no obligation to examine or evaluate their content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions related to any third-party websites. Please review the policies and practices of these third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to those third parties.

If, at our request, you submit specific content (for example, as part of your participation in competitions), or if, without a request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'Comments'), you grant us the right, at any time, without restriction, to modify, copy, publish, distribute, translate and use in any media any comments you send to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to compensate anyone for any comments provided; or (3) respond to comments.
7. We may, but have no obligation to, remove content and Accounts containing content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use.
You agree that your comments shall not in any way violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or intellectual property right. You further agree that your comments will not contain any unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone you are not, or otherwise mislead us or third-parties as to the origin of any comments. You are entirely responsible for all comments you make and their accuracy. We take no responsibility for any comments posted by you or any third-party.


The transmission of your personal information on our store is governed by our Privacy Policy. Click here to view our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to descriptions, pricing, promotions, offers, shipping charges, delivery times and product availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate. at any time and without notice (including after you have placed your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specific update or refresh date applied in the Service or on any related website, can be specified to indicate that all information in the Service or on any related website has been modified or updated.

In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site or its content:
(a) for illegal purposes; (b) to incite others to perform or participate in illegal acts; (c) to violate any local ordinance or international, federal, provincial or state regulation, rule or law; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or of any related website or other website or of the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack, extort, crawl, crawl, or crawl the web; (j) for lewd or immoral purposes; or (k) to disrupt or circumvent the security measures of the Service or any related sites, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any usage prohibitions.

We do not guarantee, warrant or represent that your use of our Service will be uninterrupted, secure, delay-free or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through it are (unless expressly stated by us) provided “as is” and “subject to availability” for your use, without representation , warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability or merchantability, fitness for a particular purpose, durability, title and non-infringement.
Under no circumstances will Pixelforma, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors be liable for any injury, loss, claim, or any direct, indirect, incidental damages. , punitive, special or consequential damages, including but not limited to loss of profits, revenue, savings or data, replacement costs or other similar damages, whether in contract, tort (even in case of negligence ), strict liability or otherwise, arising from your use of the Service or any service or product using it, or any other claim related in any way to your use of the Service or any product, including but not limited to, any errors or omissions in any content, or any loss or damage arising from the use of the Service or any content (or product) posted, transmitted or made available through the Service , even if you have been warned of the possibility of them occurring.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold Pixelforma and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees harmless any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your violation of these Terms of Use or the documents they incorporate by reference, or your violation of any laws or rights of a third party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Service. use, without this judgment affecting the validity and applicability of the other provisions.


The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this Agreement for all purposes.

These Terms of Use will remain in effect unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If we judge or suspect, in our sole discretion, that you are not complying with or have failed to comply with any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice. You will then remain responsible for all amounts owed until the date of termination (inclusive), as a result of which we may refuse you access to our Services (or any part thereof).


Any failure by us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Service or any other policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service . They supersede all prior and contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).
Any ambiguity in the interpretation of these Terms of Use shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws


You can review the most current version of the Terms of Use at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting such updates and/or changes to our website. It is your responsibility to check our website from time to time for changes. By continuing to access or use our website and the Service following the posting of changes to these Terms of Service, you accept those changes.


Questions regarding the Terms of Use should be sent to us at pixelformastore@gmail.com.

Do you offer express shipping options?

Yes, we offer express shipping options to select destinations. You can choose this option during the ordering process and view the corresponding shipping costs.

What sizes are available for your products?

Available sizes vary depending on the product. You can find information on available sizes on the description page of each product on our website.

Can I cancel my order?

You can cancel your order until it has been shipped. Please contact us as soon as possible to request cancellation of your order.

Do you accept returns for sale items?

Yes, our return policy also applies to sale items. Please see our returns policy for further details.

How can I track the status of my repair/service?

You can track the status of your repair or service by logging into your account on our website and navigating to the repairs/services section.

Can I modify my order after placing it?

Once your order has been placed, it may be difficult to change it. Please contact us as soon as possible to see if it is possible to modify your order.

How does your points/rewards system work?

Our points/rewards system allows you to earn points with every purchase, which you can then exchange for discounts or free products. You can view the details on our website.

What is your policy regarding the protection of personal data?

We take the protection of personal data very seriously. Our privacy policy details how we collect, use and protect your personal information. You can view it on our website.

What are your customer service response times?

We aim to respond to all customer service requests within 1-2 days of receipt. Response times may vary depending on the volume of requests.

How can I obtain an invoice for my order?

Once your order is placed, you will automatically receive an invoice by email. If you require an additional copy, please contact us and we will be happy to send it to you.

How does the return/exchange process work?

Our returns/exchange process is simple. Please review our Return Policy for steps to return or exchange a product.

Are there delivery restrictions for certain regions/countries?

  • Yes, some regions or countries may be subject to delivery restrictions due to logistical or regulatory constraints. Please see our delivery page for more details.

How can I track the status of my refund?

Once we have processed your refund, you will receive an email notification confirming the refund. The refund processing time depends on your payment method.

What are your commitments in terms of product quality?

We are committed to providing high quality products to our customers. All our products undergo rigorous quality controls to ensure their reliability and durability.

Do you offer an option to pay in installments?

Yes, we offer installment payment options for certain products. You can learn more about these options during the ordering process.

How can I get help choosing the right product/service?

Our customer service team is here to help you choose the right product or service based on your needs. Do not hesitate to contact us for personalized advice.

Are there customs fees for international orders?

Customs fees may vary depending on the destination country and local customs laws. Please note that any customs fees are the responsibility of the customer. We recommend checking local customs regulations before placing your order.

Do you offer free samples?

We do not generally offer free samples, but we sometimes offer promotional samples as part of certain special offers. Please check our website for the latest promotions.

How do I get updates on new products/services?

Provide an answer to the question here, with as much detail as possible to help your customers.

Are there any special offers for existing customers?

You can subscribe to our newsletter on our website to receive regular updates on our new products and services, as well as special offers only for subscribers.

How can I report a problem with my account?

If you have a problem with your account, please contact us immediately by email so we can resolve the issue for you.

What is your spam/marketing policy?

We comply with spam and marketing laws and only send marketing communications if you have given your consent. You can unsubscribe at any time by following the instructions provided in our marketing emails.

Do you offer personalized products?

Yes, we offer personalized products in certain categories. Please contact us to discuss your customization needs.

How can I recover my forgotten password?

If you have forgotten your password, you can click "Forgot Password" on the login page and follow the instructions to reset your password.

Still looking for answers?