Return and Refund Policy:
You have the right to cancel your order within 10 days without giving any reason.
The deadline for canceling an order is 10 days from the date of receipt of the goods or taking possession of the product by a third party designated by you and who is not the carrier.
To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement.
You can notify us of your decision by emailing pixelformastore@gmail.com
We will refund you no later than 30 days from the day we receive the returned goods. We will use the same means of payment that you used for the order and you will not have to pay any fees for this refund.
Conditions for refunds :
Refunding a product can be done in two ways : by sending a new product or by obtaining a full refund . _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ If you choose to receive a new product , the company will send you a product identical to the one you purchased . _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Once you receive the new product , you do not have to return the old one . _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ If you choose to receive a full refund , the company will refund you the amount paid for the product without having to return it . _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
However , it is important to note that in cer tain cases , the company may apply reimbursement fees . _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Y ou should therefore contact the company to find out the exact details of its reimbursement program . _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
In addition , in cer tain cases , the company may ask you to provide a photo of the product to prove the defect and to facilitate the refund . _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
contact us
if you have any questions about our return and refund policy, please contact us by email pixelformastore@gmail.com